Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of www.diyppf.co.uk (the "Site"). This Site is owned and operated by DIY PPF Ltd, Company number 14311129, with a registered address at Factory 1C, Nursery Works, 100 Little London Road, Sheffield, S8 0UJ, and operating address at Factory 1C, Nursery Works, 100 Little London Road, Sheffield, S8 0UJ. This Site is an e-commerce website.

 

Intellectual Property

 

All content published and made available on our Site is the property of DIY PPF Ltd and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

 

Acceptable Use

 

As a user of our Site, you agree to use our Site legally and not to use our Site for illegal purposes. This includes ensuring that you do not:

 

- Harass or mistreat other users of our Site;

- Violate the rights of other users of our Site;

- Violate the intellectual property rights of the Site owners or any third party to the Site;

- Hack into the account of another user of the Site;

- Act in any way that could be considered fraudulent; or

- Post any material that may be deemed inappropriate or offensive.

 

Accounts

 

When you create an account on our Site, you agree to be solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account.

 

Sale of Goods

 

These Terms and Conditions govern the sale of goods such as Paint Protection Film kits and accessories on our Site. Goods must match their description on the Site, and all purchases are at your own risk.

 

DIY PPF Money-Back Guarantee

 

The DIY PPF Money-Back Guarantee (the "Guarantee") is outlined in full detail below and takes precedence in the event of any conflicting terms:

 

  1. Eligibility: To qualify for the Guarantee, participants must:

   - Complete the Guarantee Registration Form, which is sent to the participant's email address immediately after purchase. This form must be submitted within 14 days of purchasing the PPF kit from the DIY PPF website.

   - Complete the entire DIY PPF Academy course, including passing all quizzes and assessments to a minimum standard of 70%, before attempting to apply the PPF (Paint Protection Film) kit.

   - First attempt to apply the PPF to their vehicle. Simply completing the instructional course without attempting to apply the PPF film does not qualify for a refund.

 

  1. Guarantee Period: The Guarantee remains valid for a period of 45 days following the issuance of the course completion certificate. To be eligible for consideration, refund requests must be submitted within this period.

 

  1. Refund Conditions: To qualify for a refund, participants must:

   - Provide photographic or video evidence of the PPF application and the issues encountered during installation.

   - Submit a completed course feedback form detailing the difficulties faced during the application process.

   - Participate in a support session with a DIY PPF expert to address the issues encountered and establish if a replacement part may be a suitable resolution.

 

  1. Refund Process: Eligible participants seeking a refund must contact DIY PPF customer service with their name, order number, proof of course completion, and required photographic evidence.

 

  1. Limitations: Refunds are limited to the cost of the course fee and the PPF kit paid by the participant and do not cover any additional costs incurred.

 

  1. General: DIY PPF reserves the right to modify these terms and conditions without prior notice. Changes will be effective immediately and communicated to all registered participants.

 

Third Party Goods and Services

 

Our Site may offer goods and services from third parties. Quality or accuracy of these third-party goods and services are not guaranteed by DIY PPF Ltd.

 

Payments

 

We accept payments via Credit Card, Debit, and Direct Debit on our Site. By providing payment information, you authorise our use of and access to the payment instrument you have chosen to use.

 

Shipping and Delivery

 

Goods will be delivered through standard delivery by post, which takes 2-5 business days. Delivery charges are additional. For deliveries outside the United Kingdom, you are responsible for any import duties and taxes.

 

 

Links to Other Websites

 

Our Site contains links to third-party websites or services that we do not own or control. You are responsible for reading the terms and conditions and privacy policies of these third-party websites.

 

Limitation of Liability

 

DIY PPF Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.

 

Changes

 

These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our Site. Changes will be notified via email or a notice on our Site.

 

Contact Details

 

For questions or concerns, please contact us at admin@diyppf.co.uk or phone 0333 305 1322.

 

By using this Site and registering for the Guarantee, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

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